{"id":22993775,"date":"2024-01-15T14:22:28","date_gmt":"2024-01-15T13:22:28","guid":{"rendered":"https:\/\/www.hobex.at\/downloads\/"},"modified":"2026-04-27T16:36:47","modified_gmt":"2026-04-27T14:36:47","slug":"downloads","status":"publish","type":"page","link":"https:\/\/www.hobex.at\/en\/downloads\/","title":{"rendered":"Downloads"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.23″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_font=”||||||||” text_orientation=”center” width=”60%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Downloads<\/span><\/h1>\n

If you need more information, instructions, forms, etc. or if you encounter problems with one of our devices, you will find almost all the answers to your questions in the following points!<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”0px||2px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ disabled_on=”off|off|off” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Help<\/h3>\n

[\/et_pb_text][et_pb_accordion open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#FFFFFF” toggle_icon=”3||divi||400″ icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”30px” module_class=”footer_accordion” _builder_version=”4.27.6″ _module_preset=”default” toggle_text_color=”#000000″ toggle_level=”h3″ body_font=”||||||||” body_line_height=”1.8em” background_color=”#FFFFFF” hover_enabled=”0″ border_width_all=”0px” border_width_top=”1px” border_color_top=”#000000″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Instructions & help” open=”on” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ custom_css_main_element=”margin-bottom: 0 !important;||” global_colors_info=”{}” toggle_level=”h3″ custom_css_toggle_title_last_edited=”on|tablet” custom_css_toggle_title_phone=”margin-left: -5%;||” custom_css_toggle_title_tablet=”margin-left: -3%;||” custom_css_toggle_content_last_edited=”on|phone” custom_css_toggle_content_phone=”margin-left: -5%;||” custom_css_toggle_content_tablet=”margin-left: -3%;||” sticky_enabled=”0″]<\/p>\n

Operating instructions for terminal Move & Desk<\/a><\/a><\/div>\n
Operating instructions PayPal<\/a>
Operating instructions PartnerNet<\/a><\/div>\n
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<\/a>Operating instructions Paymentlink<\/a>
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[\/et_pb_accordion_item][et_pb_accordion_item title=”Explanation failed at TX” _builder_version=”4.24.3″ _module_preset=”default” custom_css_main_element=”margin-bottom: 0 !important;||” global_colors_info=”{}” toggle_level=”h3″ custom_css_toggle_title_last_edited=”on|tablet” custom_css_toggle_title_phone=”margin-left: -5%;||” custom_css_toggle_title_tablet=”margin-left: -3%;||” custom_css_toggle_content_last_edited=”on|phone” custom_css_toggle_content_phone=”margin-left: -5%;||” custom_css_toggle_content_tablet=”margin-left: -3%;||” open=”off”]<\/p>\n

Explanation for “TX failed” for customers in English<\/a>
Explanation for “TX failed” for customers in Italian<\/a>
Explanation for “TX failed” for customers in Russian<\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Information sheets” _builder_version=”4.27.4″ _module_preset=”default” body_ul_line_height=”1.4em” custom_css_main_element=”margin-bottom: 0 !important;||” border_width_bottom=”1px” border_color_bottom=”#000000″ global_colors_info=”{}” toggle_level=”h3″ custom_css_toggle_title_last_edited=”on|tablet” custom_css_toggle_title_phone=”margin-left: -5%;||” custom_css_toggle_title_tablet=”margin-left: -3%;||” custom_css_toggle_content_last_edited=”on|phone” custom_css_toggle_content_phone=”margin-left: -5%;||” custom_css_toggle_content_tablet=”margin-left: -3%;||” open=”off”]<\/p>\n

Security of credit card payment<\/a>
Regulations for the processing of card payments<\/a>
Ban on Surcharges<\/a>
Leaflet SCA\/PSD2<\/a><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Forms<\/h3>\n

[\/et_pb_text][et_pb_accordion open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#FFFFFF” toggle_icon=”3||divi||400″ icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”30px” module_class=”footer_accordion” _builder_version=”4.24.3″ _module_preset=”default” toggle_text_color=”#000000″ toggle_level=”h3″ body_font=”||||||||” body_line_height=”1.8em” background_color=”#FFFFFF” custom_padding=”||||false|false” border_width_all=”0px” border_width_top=”1px” border_color_top=”#000000″ global_colors_info=”{}”][et_pb_accordion_item title=”Pre-authorisations” open=”on” _builder_version=”4.24.3″ _module_preset=”default” custom_css_main_element=”margin-bottom: 0 !important;||” global_colors_info=”{}” toggle_level=”h3″ custom_css_toggle_title_last_edited=”on|tablet” custom_css_toggle_title_phone=”margin-left: -5%;||” custom_css_toggle_title_tablet=”margin-left: -3%;||” custom_css_toggle_content_last_edited=”on|phone” custom_css_toggle_content_phone=”margin-left: -5%;||” custom_css_toggle_content_tablet=”margin-left: -3%;||”]<\/p>\n

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Explanation for pre-authorizations for customers in English<\/a><\/div>\n
Explanation for pre-authorizations for customers in Italian<\/a><\/a>
Explanation for pre-authorizations for customers in Russian<\/a><\/div>\n
Explanation for pre-authorizations for customers in Arabic<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Replacement documents” _builder_version=”4.24.3″ _module_preset=”default” custom_css_main_element=”margin-bottom: 0 !important;||” global_colors_info=”{}” toggle_level=”h3″ custom_css_toggle_title_last_edited=”on|tablet” custom_css_toggle_title_phone=”margin-left: -5%;||” custom_css_toggle_title_tablet=”margin-left: -3%;||” custom_css_toggle_content_last_edited=”on|phone” custom_css_toggle_content_phone=”margin-left: -5%;||” custom_css_toggle_content_tablet=”margin-left: -3%;||” open=”off”]<\/p>\n

Replacements for credit card receipts<\/a><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Miscellaneous<\/h3>\n

[\/et_pb_text][et_pb_accordion open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#FFFFFF” toggle_icon=”3||divi||400″ icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”30px” module_class=”footer_accordion” _builder_version=”4.24.3″ _module_preset=”default” toggle_text_color=”#000000″ toggle_level=”h3″ body_font=”||||||||” body_line_height=”1.8em” background_color=”#FFFFFF” custom_padding=”||||false|false” border_width_all=”0px” border_width_top=”1px” border_color_top=”#000000″ global_colors_info=”{}”][et_pb_accordion_item title=”Images” open=”on” _builder_version=”4.24.3″ _module_preset=”default” custom_css_main_element=”margin-bottom: 0 !important;||” global_colors_info=”{}” toggle_level=”h3″ custom_css_toggle_title_last_edited=”on|tablet” custom_css_toggle_title_phone=”margin-left: -5%;||” custom_css_toggle_title_tablet=”margin-left: -3%;||” custom_css_toggle_content_last_edited=”on|phone” custom_css_toggle_content_phone=”margin-left: -5%;||” custom_css_toggle_content_tablet=”margin-left: -3%;||”]<\/p>\n

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Images from executive board<\/a><\/div>\n
Product images upon request<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Logos” _builder_version=”4.24.3″ _module_preset=”default” custom_css_main_element=”margin-bottom: 0 !important;||” border_width_bottom=”1px” border_color_bottom=”#000000″ global_colors_info=”{}” toggle_level=”h3″ custom_css_toggle_title_last_edited=”on|tablet” custom_css_toggle_title_phone=”margin-left: -5%;||” custom_css_toggle_title_tablet=”margin-left: -3%;||” custom_css_toggle_content_last_edited=”on|phone” custom_css_toggle_content_phone=”margin-left: -5%;||” custom_css_toggle_content_tablet=”margin-left: -3%;||” open=”off”]<\/p>\n

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<\/span>hobex logos<\/span><\/a><\/div>\n
<\/span>Cardlogos for webshop<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Downloads If you need more information, instructions, forms, etc. or if you encounter problems with one of our devices, you will find almost all the answers to your questions in the following points!HelpOperating instructions for terminal Move & Desk Operating instructions PayPalOperating instructions PartnerNet Operating instructions Paymentlink Explanation for “TX failed” for customers in EnglishExplanation […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-22993775","page","type-page","status-publish","hentry"],"yoast_head":"\nDownloads - hobex Payment Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hobex.at\/en\/downloads\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Downloads\" \/>\n<meta property=\"og:description\" content=\"Downloads If you need more information, instructions, forms, etc. or if you encounter problems with one of our devices, you will find almost all the answers to your questions in the following points!HelpOperating instructions for terminal Move & Desk Operating instructions PayPalOperating instructions PartnerNet Operating instructions Paymentlink Explanation for "TX failed" for customers in EnglishExplanation […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hobex.at\/en\/downloads\/\" \/>\n<meta property=\"og:site_name\" content=\"hobex Payment Systems\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-27T14:36:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/downloads\\\/\",\"url\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/downloads\\\/\",\"name\":\"Downloads - hobex Payment Systems\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/#website\"},\"datePublished\":\"2024-01-15T13:22:28+00:00\",\"dateModified\":\"2026-04-27T14:36:47+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/downloads\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.hobex.at\\\/en\\\/downloads\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/downloads\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Downloads\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/\",\"name\":\"hobex Payment Systems\",\"description\":\"We are payment.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/#organization\"},\"alternateName\":\"hobex\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/#organization\",\"name\":\"hobex Payment Systems\",\"alternateName\":\"hobex\",\"url\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.hobex.at\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/Hobex-Logo-Main_Vector.png\",\"contentUrl\":\"https:\\\/\\\/www.hobex.at\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/Hobex-Logo-Main_Vector.png\",\"width\":397,\"height\":154,\"caption\":\"hobex Payment Systems\"},\"image\":{\"@id\":\"https:\\\/\\\/www.hobex.at\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/hobex-ag-paymentsystems\\\/\"],\"description\":\"hobex bietet perfekte Bezahll\u00f6sungen f\u00fcr jede Branche mit einer breiten Palette an Bezahlterminals, um Kartenzahlungen und NFC Zahlungen sicher und schnell zu akzeptieren. 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